Feel like I was overcharged
I recently sent my digital camera off to be fixed. The ONLY thing wrong with it was a jammed lens.
Today I go to pick it up, and it costs $125 freakin' dollars!!! Ok, so I ask for a list of the parts they replaced, and exactly what they did. All my receipt says is labor-125.00. Nothing for parts or anything else.
So the Geek Squad person goes in the back, and gets the paperwork they received back with the camera, and theirs says the same thing. All I can do is call the company and ask, right? So I get the number from the "Geek" and get home and call. All they can say is that it was a charge for labor. Don't these people keep any records of anything?!?!?!?!?!?!?!? They tell me its an hourly charge for labor, but can't tell me for a fact how long it was worked on, or what they charged hourly. Seriously, I'm so mad I'm thinking about taking it to small claims and getting a partial refund.
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