Harris Teeter Newport News VA
I was at the Harris Teeter Newport News (where I normally shop) and was stopped at the checkout lane by the customer service desk manager. I had given them 6 formula checks that were expired last time I was in there so they confronted me about it. I apologized and offered to pay the $6. They accepted. Then they proceeded to examine all my coupons as if they were counterfiet! Store manager came over after I had had enough and was firm borderline rude and said I committed coupon fraud. My complaint is they have my info, called me by my name and thought it was good customer service to blindside me at the checkout! Harris Teeter has my info they should have called me at home and we could have rectified the situation with me being mortified in public. Thank goodness I was not in there at rush hour for more people quawk at me. Brian Rezmer the store manager made me feel like a criminal. Anyone else had problems like this?? I love Harris Teeter! By the way I made sure they got my check for $6 on the way out!! Didn't spend $$ on baby formula either! Nor the $159.99 backyard swing I was looking at! Thinking of taking back that Christmas merry go round I bought on clearance.
Momma0325
|