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Old 03-02-2007, 09:04 PM
Anointed
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Join Date: Aug 2005
Posts: 2,517
Default Something weird happens with my ECB acct online

i have that 30 limit problem again, they claim they can't help me even though they cleared my account before (without telling me of course and this was after i called). I call to have them reset because they don't print. well i noticed that the acct seems to decide what ones will print out that didn't originally print like they were supposed to. meaning this:

let's say i have 3 ECB that was supposed to print but im dealing with that 30 limit thing. seems 1 ecb will print out leaving two in limbo but they have the same expiry dates as the one that printed as if they both printed. Then when i use an ECB i currently have, maybe a few days later another ECB that was supposed to have been printed will then print at the register.

as far as i'm concerned i believe the supervisors at cvs ECare can fix this problem but they won't do it. my guess is because of all the UL deals we've been getting.
  #2  
Old 03-02-2007, 09:46 PM
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kljrph
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Join Date: Jul 2006
Posts: 465
I just changed to a whole new card because of this 30 coupon problem. They transferred over all my unused ECB, at least 30. The rep told me that 5 would print at a time. I printed one from home to get me started this evening and went to CVS and only 2 ECBs printed along with a CRT for free Tylenol Go-tabs, so I didn't even get 5 total coupons printed, but at least I didn't get the card doesn't match error.
  #3  
Old 03-03-2007, 12:19 PM
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NikkiLDS
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Join Date: Sep 2005
Location: Merriam, KS
Posts: 2,568
I think I've got the 30 problem again too. But it doesn't bother me too much. I still have lots of EB to use, and now I know that if I need to, I can fix the problem like I did last time.
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